About RunBikes.com
RunBikes.com is an offshoot of TricycleKids.com, a kid-centric website that specializes in high quality tricycles, push trikes, and run bikes. We are a proud part of the TipToeTurtle.com family of specialty kid gear webstores. The mission of RunBikes.com and all of TipToeTurtle's websites is to provide top-notch customer service, as much information as possible on the products we carry, and all the customer reviews we receive. These reviews can range from glowing to gruesome, but we publish them all because we want our customers to be totally informed about what they're buying.
Behind the scenes at TipToeTurtle.com you'll find a dedicated group of enthusiastic professionals, from our knowledgeable Concierge Service reps to our online development team. Everyone involved works very, very hard to keep the gears running smoothly and our customers happy. Every step of the way -- from selecting the safest and highest quality run bikes to packing them up and shipping them out in our own warehouse -- is done with the utmost concern for our customers and our company.
We understand completely that shopping for something like a run bike online can be a frustrating experience. Without being able to see it up- close, kick the tires, or have your kid hop on and take it for a test drive, you may be apprehensive about purchasing it. To help alleviate some of this indecision, we have taken every step imaginable to make your Run Bike shopping experience easy and positive.
It is our goal to provide you with both honest and useful information. We sincerely hope that the knowledgeable staff of RunBikes.com can help you to choose the best run bike for you child, so that you, as a parent, can experience the joy of watching him or her develop the confidence, skills, and coordination necessary to graduate to a "big kid" bicycle.
Why Shop with RunBikes.com?
- Our reviews are honest and in-depth. Think of us as your personal shoppers. We've studied all of these Run Bikes and accessories, poked, prodded measured and weighed them to pass all the information along in our product descriptions, features and specifications.
- We can answer your questions. Our knowledgeable Concierge Service Team is available by phone (1-800-573-4409), email or live chat!
- *We Guarantee that if you place your order for an in-stock item by 4:00pm EDT, it will ship out that very same day.
- What if you don't like it? We have a lifetime, no hassle 'No Worries!' Return Policy that is fair and fast. Whatever the reason, send it back to us in the same condition you got it and your credit card is refunded right away.
- We also offer Return Shipping Insurance, so if you're not sure about a purchase you can return it for a fraction of the usual shipping cost.
*Some exceptions apply. Orders place before 4 pm EDT may not ship that day for reasons including but not limited to: credit card processing errors, shipping and billing address verification, USPS shipments, and drop ship orders direct from the manufacturer.
